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Refund and Returns Policy

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Overview

  1. Introduction: Thank you for your purchase from the official website of the debut author’s children’s book, ‘The Believer Within You’. We understand and respect the trust you’ve placed in us and are committed to ensuring a transparent and straightforward refund and returns policy for all our customers.
  2. Returns:

2.1 Time Frame: If, for any reason, you are not completely satisfied with your purchase, you may return it within 30 days from the date of receipt.

2.2 Condition: Items must be returned in their original condition, unmarked, and undamaged. Products that have been used or damaged will not be eligible for a return.

2.3 Packaging: Please ensure the book is securely wrapped to avoid any damage during transport. Including the original packing slip or order confirmation will expedite the process.

  1. Refunds:

3.1 Examination: Upon receipt and inspection of the returned item, we will notify you of the status of your refund.

3.2 Process: If approved, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within 7-14 business days.

3.3 Deductions: Note that any shipping and handling charges will be deducted from your refund unless the return is a result of our error.

  1. Exchanges:

If you received a damaged or defective book, we will happily exchange it for a new copy. Please reach out to our customer service within 14 days of receiving your order to initiate the exchange process.

  1. Shipping:

For any returned item, you will be responsible for paying for your own shipping costs. If you are shipping an item over $50, consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

  1. Exceptions:

We reserve the right to refuse a return or exchange for any item that does not meet the above criteria.

  1. Contact Us:

If you have any questions or concerns regarding your order, or if you need assistance with the return process, please don’t hesitate to contact our customer service team at tburnett@thebelieverwithinyou.com.

  1. Changes to this policy:

We reserve the right to update or modify this Refund and Returns Policy at any time, and any changes will be effective immediately upon posting to the site. Your continued use of the site after such modifications will constitute acknowledgment of the modified Refund and Returns Policy and agreement to abide and be bound by the modified terms.

Thank you for your trust and support. We hope ‘The Believer Within You’ brings joy and inspiration to your life.

Last Updated: September 10, 2023

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